In their most basic form, application APIs allow transactions like orders and invoices to be automatically exchanged with your business application, but their potential goes far beyond this.
One of our customers needs to process dispatch spreadsheets from their 3PL and automatically update the orders in their ERP to record the actual dispatch date, and dispatch quantities. This allows them to invoice more quickly and with greater accuracy.
API connections to the following applications have already been developed, with more in the pipeline.
If your application is not listed below then please let us know, we’re always looking for opportunities to expand our range of API connections.
This type of API is used to automate the business conducted via various marketplaces, such as Amazon, eBay and Wayfair.
Marketplace APIs can also be used to retrieve and process reports from the various marketplaces. For example, the settlement report from Amazon can be used to automatically update the orders in your ERP with actual fulfillment fee and commission information.
ZirconBlue has a relationship with a specialist API company which enables us to automate your interactions with over 100 different marketplaces including:
Increasingly, businesses are implementing API connections for their trading partners to use. For example, a well-known food wholesaler provides their customers with an API that allows them to place purchase orders, and receive immediate feedback on whether or not they’ve been accepted.
In a traditional EDI setup, it’s often not practical to receive this kind of feedback. If an order is rejected, the customer may not find out about it in a timely manner. This can be highly disruptive for both the customer and the supplier, so partner APIs represent a huge step in the right direction for all concerned.